India industrial wipe customer & Australian branch head visit factory
Recently, the head of procurement for an Indian company's industrial wipes wanted to start an in-depth cooperation and exchange with SJS, and came all the way to the SJS factory in China to strengthen the understanding and communication with overseas suppliers. This coincided with the return of an important person in charge of the Australian company from Australia to randomly check the quality of the factory from time to time, expecting a stricter attitude towards the production and quality of the factory and to improve customer satisfaction in order to pursue a more long-term cooperation. In order to demonstrate the importance of the customer and the commitment to quality, SJS arranged a grand factory visit.
During the visit, the Indian customers were curious to see the production lines of each department and were impressed by the professionalism and care of the staff. At the same time, the head of the Australian branch also joined the event and introduced more information about the company and the brand story to the customers.
However, just when the customers thought the factory visit was over, they received an unexpected invitation - a dinner hosted by the top management of the industrial rag manufacturing company. At the dinner, the client had an in-depth conversation with the management and staff of the company and celebrated the success of the visit.
As an industrial wipe manufacturer trusted by customers, it is the company's belief to provide better customized services with quality assurance. Today, we see not only the success of a regional rag brand, but also a team with common beliefs and goals. Whether it's pressure from outside or internal challenges, they always unite and rise to the occasion to offer better industrial wipe products and services to customers.
This factory visit not only let the customers feel the integrity and professional quality of SJS Industrial Wipes, but also brought the distance between the staff and customers closer, allowing them to understand more about each other's needs and expectations, laying a solid foundation for better cooperation in the future.